Privacy Policy

Jaki Speaks (“we”, “us”, “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.jakispeaks.com, engage with our content, or become a member.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Website: https://jakispeaks.com
Business name: Jaki Speaks
Owner: Jacqueline Stockwell
Country: United Kingdom

If you have any questions about this policy or how your data is handled, you can contact us via the website.

2. What Personal Data We Collect

We may collect and process the following personal data:

a) Information you provide directly
  • Name
  • Email address
  • Billing information (processed securely by third‑party providers)
  • Login and membership details (via MemberSpace)
  • Messages submitted via contact forms or email
b) Automatically collected information
  • IP address
  • Browser type and device information
  • Pages visited and interactions on the site
  • Referring website

This data helps us understand how the site is used and improve your experience.

3. How We Use Your Information

We use your personal data to:

  • Provide access to member‑only content
  • Manage memberships and programmes
  • Send emails related to your account, events, or resources
  • Respond to enquiries
  • Improve website performance and content
  • Meet legal, accounting, and regulatory obligations

We do not sell your data to third parties.

4. Memberships and Payments (MemberSpace)

We use MemberSpace to manage memberships, logins, and gated content.

When you sign up or log in:

  • Your data is processed and stored securely by MemberSpace
  • Payment information is handled by MemberSpace’s payment providers (such as Stripe or PayPal)
  • We only access the information needed to manage your membership

MemberSpace acts as a data processor on our behalf.

You can view their privacy policy here https://www.memberspace.com/privacy.

5. Embedded YouTube Videos

Our website includes embedded YouTube videos.

When you view a page with an embedded YouTube video:

  • YouTube may collect data about your interaction
  • This may include cookies, usage data, and device information
  • Data is processed in accordance with Google’s privacy policy

We embed videos to provide educational and promotional content.

You can view Google’s Privacy Policy here https://policies.google.com/privacy.

6. Email Communications

If you sign up to receive emails from us:

  • We will only send relevant content, updates, or invitations
  • You can unsubscribe at any time using the link in our emails
  • We use reputable email service providers to manage communications securely

7. Cookies and Analytics

We may use cookies and analytics tools to:

  • Understand how visitors use the website
  • Improve content and performance
  • Monitor traffic and engagement

You can control cookies through your browser settings.

8. Legal Basis for Processing Data (UK GDPR)

We process personal data under the following legal bases:

  • Consent – where you have actively opted in
  • Contract – where data is needed to deliver a service or membership
  • Legitimate interests – to improve and operate our business
  • Legal obligation – where required by law

9. How We Store and Protect Your Data

We take data security seriously and use appropriate technical and organisational measures to protect your information.

Your data is:

  • Stored securely
  • Only accessed when necessary
  • Retained only for as long as required

10. Your Data Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

11. Third‑Party Links

Our website may contain links to third‑party websites. We are not responsible for their privacy practices and encourage you to review their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

13. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us here.